We have put together here a selection of the FAQ’s we get asked, some will amaze you!!
If you don’t see an FAQ’s item relating to your issues please email us firstname.lastname@example.org we will be happy to help and we can add it to the FAQ’s list below.
Q – How do i make a claim
A – That’s easy complete our online form and click submit
Q – I want to stock your products how do i do this ?
A – Simply give our sales team a call 01482 235265 or email email@example.com
Q – If my pet chewed the leather is it covered?
A – No, but as with any leather guard claim, we can repair this for you request a price.
Q – If i left fizzy drinks on my leather for 2 or more days am i covered?
A – No, this has to be removed at once for cover to be valid, again if its been on for a long time, we can repair this ask for a quote.
Q – Someone has been sick in my car and its stained all over
A – This is covered, make a claim today and this will be resolved.
Q – Other companies say if i set fire to my leather nothing will happen, if it does am i covered?
A – No you wont be covered and any that suggests this is completely wrong.
Q – If I spill battery acid on my seats am i covered?
A – No we don’t cover for damage like this as batteries should not be carried in a vehicles interior
Q – I want a copy of your full terms and condition
A No problems they are all on line here’s the link Terms & Conditions
Q – If my kids drew on the seats with pen am i covered.
A – Yes, this depends on how much of the leather they have scribbled on.
Q – An old wives tale said if i rub peanut butter into my leather its good for it and now its stained
A – This isn’t covered, but our network of technicians can resolve this for you request a quote today.
Q – I have blue jean dye transfer on my leather, am i covered
A – Yes, this can be removed under the terms of the warranty
Q – My leather is dirty can you come and clean it as i cant be bothered.
A – No this is not covered, we can come along and clean it ask for a quote.
Q – I’ve got sun damaged leather what can i do about it
A – This is covered under the terms of our warranty
Q – I don’t want a repair i want a replacement
A – Unfortunately we only provide a repair service under the terms of the warranty, the warranty does not cover replacements.
Q – I have makeup on my leather is this covered?
A – Yes this is covered and we can remove this for you.
Q – I have had something sat on my seats and its dented them, can you come out and fix it please
A – This is not covered under the terms of the warranty, but our skilled technicians can remove this request a quote.
Q – I got sun cream lotion on leather can you help ?
A – Sure this is no problems its all covered under the warranty.
Q – I fell over and scuffed my leather jacket, can you repair this please
A – This isn’t covered under the terms of the warranty, but request a quote as we can fix this issue for you.
Q – I got red wine all over my leather am I covered
A – Yes your covered register a claim today
Q – I got curry on my leather, can this be removed
A – Yes this is covered under the terms of the warranty.
Q – I have grease stains on my leather can you remove them
A – This is covered make a claim today.
Q – Other companies say they will cover industrial fallout on my leather will you
A – No this will not be covered and no one actually does cover this
Q – I have worn through my leather and now i have a hole can you fix it
A – This isn’t covered by the warranty, but we can fix this request a quote
Q – My dustbin bag has leaked all over my cars back seat can you remove the stains
A – This is not covered under the terms of the warranty, as you should never place a dustbin bag on your cars seat
Q – My leather steering wheel has pen on it
A – No problems this can be resolved under the terms of the warranty, submit a claim today
Q – I have shoe polish on my leather is it covered
A – Yes this is covered, make a claim today
Q – My aftershave has leaked and looks like its removed the colour ?
A – This is covered under the terms of the warranty, submit a claim today.
Q – I got hairspray on my leather am I covered?
A – Yes, put in a claim and this will be resolved for you.